Q: How to request a catalogue and price list?
A: Send an email to sales@holidaycreations.com with your company name, address, and phone number.
Q: Who are Holiday Creations’ Reps?
A: To find out our list of Reps, please visit the Reps page under retailers, or click HERE.
Q: What is the minimum amount needed to place an order?
A: We request that a minimum of $250.00 be placed for first time orders.
Q: What payment terms are available?
A: For first time buyers, we ask that orders be paid by Credit Card (Visa/MasterCard), Money Order or prepaid by check. When additional orders exceed $500.00, we conducted a credit check and consider net terms.
Q: How to file a Return/Defective product claim?
A: Contact a customer service representative by emailing info@holidaycreations.com Be prepared to furnish the following information: Company ID, Invoice Number, Item Number and Quantity. If a return authorization number has not been issued, a credit will NOT be given for defective or on hand returned merchandise. Under no circumstances is a customer to destroy or ship back merchandise without proper authorization from Holiday Creations. We will refuse any returns if there isn’t a return authorization number on the carton. After we receive all of the proper paperwork and/or merchandise, a credit memo will be issued.
Q. Who are Holiday Creations Authorized Distributors?
A: To find out our list of Authorized Distributors, please visit the distritutors page under retailers, or click HERE.
Q: How to become a Wholesaler/Distributor?
A: Email our Sales Manager at sales@holidaycreations.com if you feel you have existing distribution networks that are strong and have a great deal of potential.
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